INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the exact product shown in the picture?

Each of our resin art pieces is carefully handcrafted, making every item truly one of a kind. While product images serve as a reference for design, color palette, and style, slight variations may occur adding to the uniqueness and charm of your piece.

Where can I view my sales receipt?

Once your order is confirmed, your sales receipt will be sent directly to you via WhatsApp or email for your convenience.

How can I return an item?

As all our products are made to order and often customized, we do not typically accept returns. However, if your item arrives damaged or there is an issue with your order, please reach out to us and we will gladly assist in resolving the matter.

Will you restock items marked as ‘out of stock’?

We do not restock items, as each piece is created on demand. If you see a design you love, you can request a similar or customised version tailored to your preferences.

Where do you ship your orders?

We proudly offer worldwide shipping, ensuring that our handmade creations can reach you wherever you are.

INFORMATION ABOUT US

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